1. Detailed description of Goods and/or Services

Fort Hare Foundation Trust T/A Fort Hare Foundation (FHF) is an entity of the University of Fort Hare (UFH)with a mandate to raise funds for the University of Fort Hare.

2.  Delivery Policy

Subject to receipt of payment, donations will be processed within seven (7) working days and receipt of such payment sent to donor. The donor will be issued with a Section 18A Tax Certificate in respect of the donation within seven (7) days of receipt of the donation.

3.  Return and Refunds Policy

All donations made to Fort Hare Foundation are non-refundable once the funds have cleared into the foundation’s bank account.

4.  Customer Privacy Policy

Fort Hare Foundation shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the University of Fort Hare’s Privacy Policy.

The University of Fort Hare’s Privacy Policy can be accessed on the link provided: https://www.ufh.ac.za/Legal/Pages/PrivacyPolicy.aspx

5.  Payment Options Accepted

Payment may be made via Visa, MasterCard, or by bank transfer into the Fort Hare Foundation bank account, the details of which will be provided on request.

6.  Card Acquiring and Security

Card transactions will be acquired for Fort Hare Foundation via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7.  Customer Details Separate from Card Details

Customer details will be stored by Fort Hare Foundation separately from card details which are entered by the

client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

8.  Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

10.  Country of Domicile

This website is governed by the laws of South Africa and Fort Hare Foundation chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11.  Variation

Fort Hare Foundation may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12.  Institution Information

This website is run by Fort Hare Foundation which is based in East London, South Africa with registration number TM1120, PBO 130000987